Case study
Formul8 Cosmetics — Command Center
Premium system exampleA unified command center designed to reduce handoffs and deliver real-time visibility across operations—end to end.
Order → ship cycle time
96h → ~26h
~73% faster
Inventory error rate
5.0% → <1%
↓>80%
Manual time reclaimed
20+ hrs/week
Saved via automation + fewer handoffs
Notes: “~” indicates an approximate average; “<” indicates an upper bound. We keep integrations generic for privacy (ecommerce channels, shipping, etc.).
The problem
Disconnected tools and manual handoffs created slowdowns, inconsistent data, and limited owner-level visibility into execution. The team needed one system where orders, inventory, manufacturing, and quality status were always in sync.
The build
A premium operations command center that unifies order intake, fulfillment visibility, inventory positions, manufacturing batches, QC gates, and role-based work queues—plus optional AI-assisted workflows for follow-ups and exception surfacing.
Modules included
Screens (anonymized)
High-fidelity recreations based on the real system. Dummy SKUs, generic channels/carriers, and no customer data.
Dashboard
Work queues + exceptions (anonymized recreation)
Channels: Connected (generic)
Orders needing action
12
Batches in progress
3
On-time rate
97.8%
Alerts
Orders
Multi-channel feed (generic channels, dummy IDs)
Channels: Connected (generic)
Orders (7d)
842
Ready to ship
31
Shipped (today)
118
Inventory
Positions + exceptions (dummy SKUs)
Channels: Connected (generic)
Tracked SKUs
1,000
Negative positions
1
Last audit variance
0.8%
Manufacturing
Batches + QC gates (anonymized)
Channels: Connected (generic)
Planned (7d)
9
In progress
3
QC passed
98.9%